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So you got lucky at that slot machine or followed one of our strategy guides to
beat the online casino and now you want to withdraw your winnings. If this is
the first time you are withdrawing from the online casino - prepare yourself and
some documents, as well. Of course, if you have gone through the withdrawal
process with that particular online casino before, you won't have to do
anything. When first-time online casino gamblers request a withdrawal
they are always unprepared for the email coming from the casino asking for a
list of documents. The train of though is - I didn't fax any documents to
deposit, why would you request documents that prove my identity after I
requested a withdrawal of my winnings? Well, to be perfectly honest, there
wasn't much at stake for the online casino when you made your deposit. Worst
case scenario - the deposit would be marked as chargeback and the casino would
lose a very small amount associated with their payment processor. But when it
comes time to take your winnings home, so to speak, the online casino wants to
make sure you are who you are and that they are not cutting a cheque to the
wrong person.
So when you ask for your first online casino withdrawal it's best to
get some paperwork around to make this process much faster. Not all online
casinos ask for the same documents, but general rule of thumb here will prepare
you for the 90% of the cases.
When you first request your withdrawal, the casino will give you 24
hours "reverse period", i.e. for 24 hours after you've decided to take the
money, you can reverse the withdrawal and continue playing. The online casinos
do this because there are so many players which change their mind and it all
adds up to a large amount of money the casino is losing in processing fees to
their partners. After the 24 hour reverse period, the transaction will be
assigned to one of the customer service agents and if they see that this is your
first online casino withdrawal with them - they will email you asking for a list
of documents, usually the following:
- Driver's License or ID card (copy)
- Copy of a passport is usually an alternative to driver's
license
- A copy of a recent bill with your address showing (some
casinos may ask for two different bills)
- A signed withdrawal authorization form (usually attached to
the email or the agent will provide you with a link to download and sign the
form)
Once you've gathered the necessary documents you can either fax them to
the number provided by the casino representative or scan and email them back. In
most cases your withdrawal will be processed within hours from sending all the
documents the casino customer service asked for, thus it's always good to have
those documents ready, when you know you are about to request your first
withdrawal from the online casino.
In some cases, not only your first casino withdrawal would need
verification of your identity via copies of those documents. Large amount
withdrawals from the casino will also trigger a flag and you may have to call
the customer service and they will request those documents again. |